Clinical Safety Officer
Clinical Safety Officer
Department: Projects & Delivery
Salary: £45-55,000
Flexible working: Hybrid across office (based in Gateshead, NE11 0SR) and remote working, with full- or part- time applicants considered; we are happy to take enquiries and applications from people interested in part-time working.
Are you a registered clinician who is passionate about patient safety and clinical governance?
Are you enthusiastic about the use of digital developments in healthcare, and understand the importance of seeing these safely implemented in a way that does not cause harm to patients?
Do you have excellent organisational and stakeholder management skills?
If so, we would love for you to join our team at Health Call, working in our Clinical Safety Team, supporting the delivery of excellent and safe digital health products.
Main purposes of the role
The Clinical Safety Officer role combines clinical expertise with an understanding of health information technology and clinical risk to provide assurance in compliance with digital clinical safety regulations.
The Clinical Safety Officer (CSO) will work under the supervision of the Senior Clinical Safety Officer to identify and mitigate potential hazards in new digital pathway designs that have been commissioned by NHS organisations to reduce the clinical safety risk to a minimum.
In addition to this, the CSO will operate in the Health Call Clinical Safety Consultancy business, supporting both healthcare provider organisations, and healthcare software suppliers, to meet their DCB0160 or DCB0129 obligations as appropriate.
The postholder will lead multiple clinical pathway developments in the safety aspects of development, producing relevant safety documentation including the clinical safety case report prior to live deployment of clinical pathways, after CSO approval.
The postholder will work closely with clinical teams from external NHS organisations, and with Clinical Safety Consultancy clients, to conduct safety hazard workshops, identifying and evaluating key safety hazards and effective mitigations and documenting them clearly and understandably in the Clinical Safety Case.
For internally developed pathways, the postholder will work closely with Health Call developers, project managers and delivery team, to ensure that the mitigation of any potential safety risks that are identified whilst designing and delivering Health Call’s products.
Key Responsibilities of the role
1. Operate within the framework of the Health Call Clinical Risk Management System
2. Work closely with the Senior CSO, delivery team and external commissioning NHS organisations and Clinical Safety Consultancy clients, to develop the documentation supporting all pathway designs, ensuring the principles and standards of clinical safety are adhered to, ensuring all risks are mitigated to as low as possible in digital pathway developments.
3. Adhere to the principles of DCB0129 and DCB0160, identifying key functional requirements impacting on the safety of digital pathway deployment, producing the end-to-end documentation and processes required in the development of digital health products.
4. Organise and run hazard workshops, identifying potential risks with clinical commissioning leads or Clinical Safety Consultancy clients as the domain experts.
5. Complete the hazard workshop outputs in the form of hazard logs, identifying causes, controls in place, and mitigations to reduce clinical safety impact when deploying pathways into live environments.
6. Identify main hazards and key clinical factors that would introduce risk to patient safety on deployment. Work closely with the test team, to ensure test scripts and testing supports the end-to-end process and essential clinical safety touch points.
7. Produce clinical safety management plans, hazard log outputs and mitigations, and the production of clinical safety case reports, with CSO supervision and approval.
8. For internally developed pathways, adhere to DCB0129, highlighting assumptions and expectations for the deploying organisation under DCB0160. Work closely with Health Call’s Senior CSO to ensure that all relevant documentation is appropriate, and clinical risk has been mitigated to an acceptable level, for deployment.
9. Contribute to baseline metrics to both qualitatively and quantitatively measure improvement and evaluation of allocated pathway developments.
10. Liaise with the clinical stakeholder lead of the commissioning organisation, working closely to ensure the specification and requirements are met within the safety standards.
11. Attend the Clinical Safety Board and deputise for the Senior Clinical Safety Officer where required.
If you’re interested in joining our friendly and dedicated team, please send a CV and Cover Letter to [email protected]