Health Call’s Digital Care Home technology reduces accident emergency admissions, study finds by healthcall on 23rd May 2022

The award-winning Digital Care Home solution from Health Call shows a reduction in hospital admissions for care home residents in homes that adopted the solution. A study undertaken by Health Data Research UK found that the implementation of Health Call technology in care homes across County Durham reduced the expected number of monthly emergency department […]

Changes to Health Call shareholder status  by Health Call on 23rd November 2021

  Two of Health Call’s shareholding organisations have reached the threshold to have a seat at the board. Health Call is owned by seven foundation trusts based in the North East and North Cumbria. It was set up to share digital resources and best practice across the region. Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW) and North Tees and Hartlepool NHS Foundation […]

Health Call scoops top award by Health Call on 26th October 2021

We are delighted to be awarded two “NHS in the North Excellence in Supply Awards” for developing a range of Digital Care Home solutions that are helping care home staff to remotely monitor residents’ health, quickly identify signs of illness and make electronic referrals to the appropriate NHS service. We were named overall Supplier of […]

Health Call at HETT 2021 by Health Call on 21st October 2021

Healthcare Excellence Through Technology (HETT) is one of the key digital events which made a welcome return this autumn – and this time as a physical event. At Health Call, we were invited by our local Academic Health Science Network because we are part of their Digital North Accelerator programme to attend as one of […]

Case study: Wound Care by Health Call on 8th September 2021

Health Call has developed a new Wound Care app which helps district nurses securely share wound images. Sandra Smyth is a district nurse who helped develop the product in County Durham and Darlington. She works for County Durham and Darlington NHS Foundation Trust, working with patients in and around Barnard Castle. Around 40 per cent […]

Health Call listed on video consultation framework by Health Call on 1st September 2021

Health Call has been added to NHS Digital’s virtual and online consultation framework – Digital First Online Consultation and Video Consultation (DFOCVC) framework. The framework is the first of its kind and acts as a single buying route for online consultation and video conference which will merge and subsume the existing buying arrangements. This means […]

Health Call shortlisted for Nursing Times award by healthcall on 9th August 2021

We are delighted to be shortlisted for a Nursing Times award in the Technology and Data in Nursing category. We are shortlisted along with ten other submissions and chose to submit our Digital Care Home project in County Durham and Darlington. The project was a collaboration between Health Call, County Durham and Darlington NHS Foundation […]

Case study: INR Self Testing by healthcall on 18th June 2021

Background Inhealthcare and Health Call (a collaboration of seven NHS Foundation Trusts across the North East and North Cumbria) has collaborated with one of the largest integrated acute and community service providers in England to deliver a home monitoring service for the 2,500 warfarin patients in the region. The new automated service at County Durham […]

Case Study: Digital Care Homes in County Durham by healthcall on 17th June 2021

Background Durham County Council and County Durham & Darlington NHS Foundation Trust have, over the last 27 months, been working together to support local care homes with technology adoption – particularly technology which would help facilitate integration with the NHS and wider care system and support remote monitoring approaches for residents. Health Call Digital Care […]

Health Call launches new mental health digital pathways by healthcall on 2nd June 2021

Health Call has developed three new clinical pathways for Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW). It is Health Call’s first mental health product range. CNTW is one of the largest mental health trusts in England and provides care for mental health, learning disability and neurological care across a large geographical footprint. The […]

Introducing BP @ Home by healthcall on 1st June 2021

Our new BP @ Home service is currently live in Gateshead and will soon be rolled out in other areas across the region. Thanks to funding support from NHSX via the Academic Health Science Network (AHSN) – North East and North Cumbria, a training package to encourage regional roll out of the service is available […]

Case Study: Digitising the Friends and Family Test in North Tees by healthcall on 25th May 2021

Background Health Call is owned by North Tees and Hartlepool NHS Foundation Trust, along with six other trusts, and like all NHS organisations, gathers feedback from patients following treatment. The Friends and Family Test (FFT) is nationally mandated by NHS England, and provides a vital service ensuring that patients have a feedback mechanism about the […]