An unprecedented year and how the traditional model of care of respiratory patients has changed by Fiona McDonald on 23rd September 2020

Joel D. Howel, in 2010 wrote an essay on the past and future of primary care (Albeit from an American perspective), but in it the synergies between war and consequential changes to healthcare practice are clearly articulated. 2020 has been a war, not a traditional war, but a global pandemic that has seen widespread change […]

Case study with Derek Jones: INR Self Testing Service by Health Call on 16th March 2021

A new digital health screening service developed by County Durham and Darlington NHS Foundation Trust is transforming the lives of patients who take anticoagulant medication. Anticoagulant medicines are most commonly prescribed for people who have a condition caused by a blood clot, such as deep vein thrombosis or pulmonary embolism. It may also be used […]

Case study: Digital Care Home by Health Call on 1st March 2021

Health Call’s Digital Care Home is a digital solution that enables trained care home staff to send observational data for residents to hospital staff. This means a clinical decision can be made regarding the resident so that clinical teams can manage and prioritise patients, based on their observational data. It also allows for routine observations […]

Case Study: Digital Care Homes in County Durham by healthcall on 17th June 2021

Background Durham County Council and County Durham & Darlington NHS Foundation Trust have, over the last 27 months, been working together to support local care homes with technology adoption – particularly technology which would help facilitate integration with the NHS and wider care system and support remote monitoring approaches for residents. Health Call Digital Care […]

Case Study: Digitising the Friends and Family Test in North Tees by healthcall on 25th May 2021

Background Health Call is owned by North Tees and Hartlepool NHS Foundation Trust, along with six other trusts, and like all NHS organisations, gathers feedback from patients following treatment. The Friends and Family Test (FFT) is nationally mandated by NHS England, and provides a vital service ensuring that patients have a feedback mechanism about the […]

Case study: INR Self Testing by healthcall on 18th June 2021

Background Inhealthcare and Health Call (a collaboration of seven NHS Foundation Trusts across the North East and North Cumbria) has collaborated with one of the largest integrated acute and community service providers in England to deliver a home monitoring service for the 2,500 warfarin patients in the region. The new automated service at County Durham […]

Case study: Wound Care by Health Call on 8th September 2021

Health Call has developed a new Wound Care app which helps district nurses securely share wound images. Sandra Smyth is a district nurse who helped develop the product in County Durham and Darlington. She works for County Durham and Darlington NHS Foundation Trust, working with patients in and around Barnard Castle. Around 40 per cent […]

Changes to Health Call shareholder status  by Health Call on 23rd November 2021

  Two of Health Call’s shareholding organisations have reached the threshold to have a seat at the board. Health Call is owned by seven foundation trusts based in the North East and North Cumbria. It was set up to share digital resources and best practice across the region. Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW) and North Tees and Hartlepool NHS Foundation […]

Cyber Essentials accreditation by healthcall on 10th December 2020

This week we gained our Cyber Essentials accreditation. This is means we can demonstrate to our customers that we meet the nationally recognised standard when it comes to cyber security. Cyber security and protection of IT systems is vital – we all remember the devastating impact of the WannaCry on the NHS and our colleagues. […]

Digital Care Homes Blog by Fiona McDonald, Health Call Clinical Lead (Primary & Community Care) on 30th April 2020

Covid-19 has caught our care homes in the spotlight of media attention this week. Funding streams, ownership, governance and the availability of basic IT equipment such as wifi, PC’s, tablets or email is variable. As we approach more than four weeks of lockdown, and the increased reporting on death in care homes from Covid-19 not […]

Health Call and Durham Council at HETT 2021 by Health Call on 12th February 2021

If you missed our presentation at HETT here a video we shared which explains a bit more about the Digital Care Home project in County Durham. Sarah Douglas from Durham Council and Catherine McShane who works for County Durham and Darlington NHS Foundation Trust worked together to implement the care home project across 124 sites. […]

Health Call at HETT 2021 by Health Call on 21st October 2021

Healthcare Excellence Through Technology (HETT) is one of the key digital events which made a welcome return this autumn – and this time as a physical event. At Health Call, we were invited by our local Academic Health Science Network because we are part of their Digital North Accelerator programme to attend as one of […]