Our VirtualCare remote monitoring solution enables clinical teams to deliver quality care from the patient’s home, whether that’s supporting patients in managing long-term conditions like Heart Failure or a patient recovering from surgery.

The flexible solution can be adapted to meet your clinical needs, allowing you to deliver remote care for any clinic, any pathway, your way.

  • Tailor patients thresholds
  • Integrates with EPRS
  • Full end-to-end service is available

Key Features at a glance:

  • Forms capabilities
  • Real-time dashboard
  • Multi-language
  • Patient notifications
  • In-built video conferencing


VirtualCare Dashboard

About the Solution

Create multiple virtual wards, with customisable settings for each ward and patient. This ensures each ward is tailored specifically to the individual needs of your patients and providing them with the highest level of care.

Observations can be collected by Bluetooth and/or manual devices of choice :

  • Heart Rate
  • Temperature
  • Respiratory rate
  • Blood pressure
  • Weight
  • Oxygen saturation

Clinical benefits

  • Automated reminders and notifications, including clinician-driven patient engagement in the app.
  • Full historical report of patient ward stays Full data auditing and event tracking, enabling long-term machine learning capabilities.
  • Full brand customisation of patient-facing applications.
  • Patients’ vital anomaly auto-detection, enabling rapid response to changes.
  • Real-time monitoring suite and administration centre for healthcare providers

Virtual Wards can be used to support step-up and step-down care and manage acute and chronic conditions, including:

  • Heart Failure
  • COPD
  • Respiratory
  • Hypertension
  • Infection
  • Post Surgical
  • Atrial Fibrillation
  • Frailty

Virtual ward

Benefits of VirtualCare

Make data-informed decisions about patient care

Patient data in one place, access current and historical patient data to understand their condition, view previous ward stays, vitals, event history and medications. Clinicians can also view trend graphs for patient vitals which can be exported as a PDF for further analysis outside the platform.

Ease clinical pressure

Release recovering patients earlier, freeing up beds for those who need closer care. Similarly, Hospital @ Home can reduce hospital visits for patients managing long-term conditions.

Improve patient outcomes

Evidence shows people recover best in their own homes and a place they feel most comfortable, which can speed up recovery.  Through remote monitoring, subtle changes in a patient’s condition can be detected proactively, often before the patient is aware. In cases where a patient’s personal thresholds are breached, healthcare professionals receive instant notifications, allowing them to take timely intervention.

Improve the patient experience

Nobody wants to stay in the hospital longer than needed. Recovering in their own homes can give patients more control over their care and a greater sense of comfort

Align Net Zero strategy

Delivering remote care can reduce the carbon footprint of your organisation, reducing consumables and energy consumption associated with physical hospital sites. Our Hospital @ Home initiative delivers the dual benefits of optimising patient convenience by minimising travel time for hospital appointments and streamlining staff operations, thereby reducing their travel time for home and community visits.


Seamless End-to-End Logistics Support

We recognise that managing the intricacies of remote care logistics is not your team’s foremost priority. That’s why we provide a comprehensive end-to-end service, so you can focus on delivering exceptional patient care. Leave the logistical to us, your dedicated partner, to ensure a seamless Hospital @ Home delivery process.

We can handle everything, from the delivery and setup of necessary equipment to its safe collection after use, allowing your healthcare teams to dedicate their undivided attention to patient care.

Consider us an extension of your team, seamlessly managing logistics such as collecting and disinfecting patient devices upon discharge, secure storage, and timely delivery to the next patient. Our service operates with full automation, ensuring the smoothest end-to-end process.

Tailored to meet your operational requirements, we offer various levels of support for a customised Hospital @ Home experience.

NHS clinician

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Working with Health Call to implement their VirtualCare platform has been brilliant. The team's consistent support throughout the process has been invaluable. The new platform is incredibly easy to use, which has enabled us to get our staff trained and set up in a matter of minutes.