MSK Self-ReferralEmpower patients to self-refer from your Trust's website
The challenge
More than 200 musculoskeletal conditions affect 1 in 4 of the adult population, i.e. around 9.6 million adults. These musculoskeletal problems account for 30% of GP consultations in England.
Aches and pains can be a normal part of life but often prevent people from carrying out their usual day-to-day activities, including work. This devastatingly impacts the quality of life for many people in the UK, with millions of days lost each year.
The Solution
Patients can self-refer to access support for muscle, joint, soft tissue conditions and chronic pain direct from your Trust’s website without having to see a GP.
This solution supports fast access to self-care advice, expert opinion, diagnosis and treatment for various conditions.
The solution helps services to create a better patient experience by supporting people to receive the right care in the right place, first time.
Patients are also supported to self-manage their musculoskeletal conditions through a dedicated website which provides a range of helpful online guidance and advice.
Benefits
- Reduce waiting times
- Improve access to services
- Empower patients
- Create a better patient experience
- Reduced delays in care
- More timely submissions
- Better and more consistent data quality
- More effective patient triage
- Improved patient outcomes
Features
- Patient data is checked against NHS Spine
- Self-referral from your preferred landing page
- Functionality to onboard patients onto the service
- Clinical alerts – Once a patient form has been submitted
- Patients can submit a form on any device (tablet/smartphone/laptop/pc)
- Patient questionnaire (including STarT Back)