Research into the effectiveness of remote monitoring for patients with chronic obstructive pulmonary disorder (COPD) found that more than 70% of COPD-related healthcare costs are consequences of emergency and hospital stays for the treatment of exacerbations. However, remote monitoring can reduce the frequency and severity of COPD exacerbation symptoms, and consequently reduce the costs.

Health Call Virtual Ward was developed in late 2020 in collaboration with front line teams at South Tees Hospitals NHS Foundation Trust and Tees Valley Clinical Commissioning Group.

It was initially developed as a ‘step down’ service from secondary care, but was developed further so primary care teams could monitor patients remotely.

It means that patients who might be at risk of deterioration can be quickly identified and treated.

Resources

Animation – Virtual Ward

HOW DOES VIRTUAL WARD WORK?

  • Eligible patients are added to the system and their bespoke oxygen levels are set by their clinician
  • Twice a day, patients receive a text messages asking them to provide their breathing rate, heart rate, oxygen saturation, temperature (if they have a thermometer), type of oxygen supply and other details which may indicate deterioration
  • Once completed, patients receive tailored advice
  • Clinical teams receive a colour coded response based on the patient’s readings in the clinical portal

WHAT ARE THE BENEFITS OF VIRTUAL WARD?

  • Reassuring to patients that they are being closely monitored by healthcare professionals
  • Remote monitoring can be relied on to detect deterioration
  • Patients can spend more time at home
  • Hospital beds are released to accommodate patients who require urgent treatment
  • Can be quicker than gathering the same data over telephone calls
  • Medical attention can be directed to those at home who need it most urgently
  • Patients are actively involved in their own care, managing and monitoring their own health
  • Remote monitoring of the appropriate patients frees up staff time

Resources

Animation – Virtual Ward

Share